Thank you for choosing Kodfume for your fragrance needs. We are committed to ensuring a seamless and satisfactory shopping experience for all our valued customers. Below, you will find comprehensive shipping information to guide you through our delivery process:
1. Shipping Options:
We offer a range of shipping options to cater to your preferences and requirements. During the checkout process, you will have the opportunity to select from standard, expedited, and express shipping services. Each option comes with its respective delivery timeframe and cost, allowing you to make the choice that best aligns with your needs.
2. Order Processing:
Upon successfully placing your order, our dedicated team begins the order processing procedure. This entails careful inspection, quality assurance checks, and packaging to ensure that your chosen fragrances are prepared for shipment in pristine condition.
3. Shipping Times:
The delivery timeframe for your order will vary based on the shipping option you choose during checkout. Standard shipping generally takes between 5 to 7 business days, expedited shipping usually arrives within 2 to 4 business days, while express shipping ensures delivery within 1 to 2 business days. Please note that these estimates are subject to variations due to factors such as location and external circumstances.
4. Tracking Your Order:
For your convenience, we provide order tracking services. Once your order is dispatched, you will receive a tracking number via email. This number allows you to monitor the progress of your shipment and anticipate its delivery.
5. Shipping Charges:
Shipping charges are calculated based on the selected shipping method, the destination address, and the total weight of the items in your order. You will be presented with a clear breakdown of these charges during the checkout process before confirming your purchase.
6. International Shipping:
At present, Kodfume offers domestic shipping within the US. Regrettably, we do not provide international shipping options. We are actively exploring ways to expand our reach and offer our products to customers around the world.
7. Customer Support:
Should you have any queries or concerns regarding your shipment, our dedicated customer support team is available to assist you. Feel free to contact us via support@kodfume.com / (203) 344-5990 and we will be delighted to address your questions.
Kodfume is committed to delivering a satisfactory shipping experience, ensuring that your selected fragrances reach you in optimal condition and within the designated timeframe. We appreciate your trust in our brand and look forward to serving you again in the future.
Warm regards,
AG
Customer Service Team
Kodfume
